How to remove pop-up scam (Mac)

What is refers a website, known to be running various scams. During the moment of analysis, this page promoted two schemes. One of the variants states the visitors’ iPhone has been infected and other one claims that crooks have hijacked their systems and are currently spying their session online and offline. The main motive of the scam is to endorse the users into downloading some rogue applications such as fake anti-viruses, adware, and browser hijacker and other potentially unwanted applications or even Trojans or Ransomware, by presenting them as the required tool for the solution. People come to deceptive website when some PUA is already installed on the system. Check the system for such unwanted application to get the malware-free environment.

When accessed the page, the shows a pop-up, stating about the virus infection or system’s hack, depending upon the choice behind the scam. In the first case, the visitors are informed that total four viruses have been detected on their systems and these viruses can be recommended by downloading the recommended software. The other scam runs on this page states the crooks are watching what you are doing on your system because they have gained access to their system by hacking the connection. The scam warns users not to close the page, as the imaginary hackers will expose the personally identifiable information stored. Likewise, it urges users download the promoted software.

As already said earlier in the introduction, is a scam. You should not on this page. When you encounter this site redirect, just close the page and check the system for potentially unwanted application that is pushing this deceptive website by running on the background. Besides causing redirects, these applications deliver various intrusive ads and also monitor the day to day web browsing activities so as to collect the browsing based data to use them in designed ads with customized ads. The collected might include IP addresses, Search queries, Viewed pages, URLs visited and etc. In worst case, these details could be shared and/or sold to third parties/ potent crooks who misuse them to generate illicit revenue. To avoid the issues like identity theft, monetary loss and even more severe privacy issues, immediately remove virus right away.

How did infiltrate my computer?

Some PUAs have their official websites which are often pushed deceptive/scam ones. These apps can also be downloaded together with regular programs. This false marketing method is termed as software bundling. Rushing the download and skipping installation sections increase the risk of the inadvertent installation of unwanted applications. Intrusive ads can cause the unwanted downloads/ installations as well. Once clicked on, they run certain scripts designed to cause stealthy download/ installation.

Full text presented on one of the’s variant:

Your iPhone has been infected by the viruses (4)!


Protection plan

If not resolved immediately, the viruses could block the mobile phone, damage the SIM card and delete all important files.

To remove the virus immediately:

Step 1: Click the button below

Step 2: Download the “CybRo” on next page to completely eliminate the virus

Important: Please act in 59 seconds

remove viruses

I do not want to repair my device

Text presented in the other scam variant:

Apple security

Hackers are watching you!

Your iPhone connection has been hacked and someone is watching on you! Please do not close this page. If you don’t fix this in two minutes, the hacker will reveal your identity and send your browsing history and front-facing camera photos to everyone in your contacts!

1 seconds 35 seconds

Recovery method:

Step 1: Click the “Connection Protection” button below.

Step 2: You will be redirected to the App Store.

Step 3: Install and run the recommended protection app to recover your iPhone.

Protect your connection

How to prevent PUAs installation?

It is important to research software well before their download/ install and/or purchase. Additionally, use official websites and verified download channels for any software download. Avoid untrustworthy downloading channels such as p2p networks, free file hosting sites and third party downloaders/installers –they often offer dubious and/or bundled content. When downloading/ installing, read all terms, study possible option, use Custom/Advanced setting and opt out all additionally attached apps, tools, functions and so on. Additionally, do not click on any ads appear on nay questionable pages. These pages often open the pages of same kind or cause PUAs download by running malicious scripts.

Instant virus removal

Manual malware removal might be a lengthy and a complicated process that require advanced computer skill. Instead of this, use some reputable antivirus tool to automatically remove from the system.

Mac users can download and check if the free scanner can help cleaning from their infected system

Remove from Mac OS X system

We are going to discussion two possible ways to perform removal 1) Manual Removal and 2) Automatic Removal method. The Manual process is more suited to the people who know their system really well. This method is quite unreliable, takes lots of time and need technical skills. Any mistakes during the process can cause major damage to your system. If you cannot reverse such damages, use Automatic Removal Method. It is easy to detect and remove any malicious programs like from the device using some reputable antivirus tools like Combo Cleaner. Such tools also offer other important tools like duplicate files finder, clean junk files, huge file finder, privacy protection, browser cleaning and Mac speed booster. For the convenience, we are here providing you both the manual and automatic instruction one by one.

How to remove manually?

  • First of all, open the Utilities folder on your Mac

  • Search for the option Activity Monitor and double-click on it

  • Select malicious or suspicious processes related to the and click on the cross button from the upper left side corner to end the task

  • When a pop-up dialogue box appears on the screen, click on the Force Quit button

The can keep coming back on the device if the core files are not completely removed. We recommend you downloading Combo Cleaner. Using this, you can remove all the hidden files and also save time and effort as well.

Automatically remove from the Mac OS X

  • Drag the install file to Applications folder to install the program

  • Go to Antivirus tab, Select Scan Mode and press Start Scan button

  • Software will find all the files. You just click on the Remove all the threats button

Remove from Applications

  • Click Go button at the top left of the screen and select Applications
  • Wait till the Applications folder appears, and look for or other suspicious programs on it and then right click on each entry and select Move to Trash

Remove related files and folders

Click the Finder icon (from menu bar), choose Go and select Go to Folder

Step 1: Check the malware generated files in the Library/LaunchAgents folder

In the Go to folder…. bar, type /Library/LaunchAgents

Look for any recently added suspicious files in this folder. Such files could be “installmac.AppRemoval.plist”, “”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. If you find any similar, move them to the Trash.

Step 2: Erase the suspicious files from “/Library/Application” Support folder

Type “/Library/Application Support” in this folder

In the Application Support folder, you may find MplayerX or NicePlayer or other similar suspicious folders. Move these folders to the Trash.

Step 3: Check the /Library/LaunchDaemons Folder for the suspicious files created by malware

In the Go to Folder… bar, type /Library/LaunchDaemons

In the LaunchDaemons folder, search for the files “”, “”, “”, “com.avickUpd.plist”, etc and move them to the Trash

Step 4: Use Combo Cleaner and scan your Mac

After performing all the steps mentioned before in correct manner, your Mac should be cleaned of the infections. However, you must ensure this by running a scan to the power-station with Combo cleaner anti-virus.

After the download, double click the combocleaner.dmg installer in the opened Window drag and drop the antivirus tool icon on the top of the Application icon. Thereafter, open the Launchpad and press on Combo Cleaner icon. The Combo Cleaner then starts update its virus definition database – you should have to wait till the moment till the process is completed. Next thing you do is to click on the Start Combo Scan button.

The anti-malware tool starts scanning your Mac device for malware infections. After the scanning, if it displays no threats found – you can continue with the removal guide, otherwise you have to perform removal of the found infections.

After removing the files and folders generated by the malware, the next thing you do is to remove the rogue extensions installed on the Internet browsers.

Remove from Internet browsers

Instruction on removing suspicious Safari extensions:

Open Safari from the menu bar, select Safari and click preferences

In the preferences window, select extensions and search for recently installed suspicious extensions. If any such extensions located, click on uninstall button next to them.

Generally, users can simply remove all these extensions. However, if you have any problems with the browser redirects and the unwanted advertisements, we recommend you “Reset the Safari”. The reset feature is capable of fixing various issues related to the browser hijackers and adware. Also, the resetting the browser does not mean that the essential information such as bookmarks and open tabs will also be deleted. By using the steps, you will reset the extensions, themes, search engines, security settings, plug-ins settings, toolbar customization, user styles and other settings. Here are the step by step instructions on performing the steps:

Open the Safari main menu and Choose Preferences from the drop down menu

Go to the Extension tab, and turn off the extension slider to disable all the installed extensions in the Safari browser.

Next step is to check the homepage. Go to the preferences option and choose General tab. Change the homepage option to the default one

If the search engine also got changed, you can set default or other web searcher according to your choice. For this, go to the preferences window and select the “Search” tab and select the search engine provider that you want to

Next thing you need to do is to clear the browser Cache. For this, go to the preferences window and select the “Advanced” tab and click on the show develop menu in the menu bar

Then, Select Empty Caches from the Develop menu

Thereafter, remove the website data and the browsing history. Go to Safari menu and select Clear History and Website Data. Choose all history and then click on Clear History.

Guides on removing malicious plug-ins from Mozilla Firefox:

Open the Mozilla Firefox, Click on the Menu at the right top corner of the screen. From the opened menu, choose Add-ons

Choose the Extension tab for the recently added suspicious add-ons, if located -click the Remove button next to them. You can safely uninstall all the extensions, however, if you find any trouble, we recommend you Reset the Mozilla Firefox.

  • Open the Mozilla Firefox and click on the Firefox button (at the top left corner of the main window)

  • In this menu, look for Help sub-menu and select Troubleshooting information

  • In this information page, click on the Reset Firefox button

  • On the opened Windows, you can reset the settings to the default by clicking on the Reset Firefox button

  • Mozilla Firefox restart and the settings will be set to the default

Steps to remove malicious extensions from Chrome browsers:

Open the Chrome browser and click on the Chrome menu. In the drop down menu, choose More Tools and then Extensions:

In the Extension Window, look for recently added malicious add-ons and move it to the Trash and any such extensions are located. Note that, you can safely install all the extensions from the Google Chrome browser. However, if you have any problems with the browser redirects and the advertisements –Reset the Google Chrome. Follow these steps in order to reset the browser, disable the extensions and set the default search engine, homepage and startup tabs.

  • Open Google Chrome and click on the bars icon at the top right corner of the page

  • In the settings page, scroll down to it to find Show Advanced settings

  • Search the Reset browser settings option and click on it

  • Click on the Reset button on the opened page

  • Restart the Google Chrome to changes to take effect

Mac users can download and check if the free scanner can help cleaning from their infected system

Protect your Mac from Malware

Mac OS has many features that help you protect the device and the personal information from malicious software or malware. One common way malware is distributed is by embedding it with some regular app. You can reduce this risk using software only from reliable sources. The Security and Privacy settings allow you to specify the sources of the software installed on the device. In addition to this, other types of malware may not be safe. These could be web archives and Java archives. Of course, not all files like this are unsafe, but you should be cautious when opening any such downloaded file. An alert appears when you first try to open them which are an indication of something suspicious. Keeping some antivirus tool installed on the device is also help in achieving system security.